Status

Reporting elements

Strategy and analysis

Organisational profile

Report parameters

Scope and boundaries

GRI Index

Assurance

Governance

Stakeholder engagement

Performance indicators

LA Dislosure on management approach Responsible operations: employees
LA 1 Workforce by employment type, contract and region Year figures: Workforce composition
LA 2 Employee turnover by age group, gender and region
LA 3 Benefits provided to full-time employees that are not provided to temporary or part-time employees by major operations
LA 4 Employees covered by collective bargaining agreements Year figures: Workforce composition
LA 5 Minimum notice period regarding significant operational changes
LA 6 Workforce represented in formal joint management H&S committees that help monitor and advise on occupational H&S programs
LA 7 Rates of injury, occupational diseases, lost days, absenteeism, work related fatalities Year figures: Employee involvement Year figures: Sickness leave Year figures: Registered safety incidents
LA 8 Education, training, counseling, prevention and riskcontrol programs to assist workforce members, their families or community members regarding serious diseases
LA 9 Health and safety agreements with trade unions
LA 10 Training per year per employee Year figures: Training Nuon college
LA 11 Lifelong learning Responsible operations: employees> training
LA 12 Performance and career development review
LA 13 Diversity Year figures: Workforce diversit
LA 14 Male/female remuneration

Human rights

HR Disclosure on management approach Chainmanagement
HR 1 Investment agreements
HR 2 Suppliers and contractors Chainmanagement
HR 3 Employee training on policies and procedures concerning aspects of human rights relevant to operations
HR 4 Discrimination
HR 5 Freedom of association, collective bargaining
HR 6 Child labour
HR 7 Forced labour
HR 8 Security personnel trained on human rights
HR 9 Incidents involving rights of indigenous people

Society

SO Disclosure on management approach Community involvement
SO 1 Impact assessment of operations on communities Year figures: Complaints from communities
SO 2 Prevention of corruption
SO 3 Employees trained in organization's anti corruption policies and procedures
SO 4 Actions in response to instances of corruption
SO 5 Public policy development and lobbying
SO 6 Contributions to political parties
SO 7 Legal actions for anti-competitive behaviour, anti-trust, monopoly practices and their outcomes
SO 8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations

PR Disclosure on management approach Consumer Services Business Market Services
PR 1 Health and safety of products
PR 2 Non-compliance with health and safety regulations
PR 3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements Year figures: Fuel mix Fuelmix
PR 4 Non-compliances with regulations and codes concerning product and service information and labelling by type of outcomes
PR 5 Customer satisfaction Year Figures: Customer satisfaction Year Figures: Complaints Year Figures: Customer Supply Interruption Year Figures: Customers disconnected
PR 6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advsertising, promotion and sponsorship
PR 7 Non-compliance with marketing communications regulations
PR 8 Complaints regarding breaches of customer privacy
PR 9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services

This table is edited in accordance with GRI G3 guidelines for sustainability reporting
published october 2006 by GRI.

Complete

Partly

Not

Not applicable

Reporting 2006

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