Responsible operations

In conducting our operations we strive for a sustainable relationship with customers, employees and the environment and society.

In conducting our operations we take social responsibility for:

  • dealing respectfully with our customers;
  • being a good employer;
  • safeguarding the continuity of energy supply;
  • reducing the impact of our business processes on the environment and society;
  • requiring our suppliers to treat the environment and society with all due care.

The pillar ‘Responsible Operations’ describes our activities within this key area.